Dear Mark, Kathryn and I wish to thank you most sincerely for the superb job you have done in the total refurbishment of our bathroom and en-suite. When we first decided to renew both bathrooms, we had no idea how pleased we would eventually be with the finished results. Your professional approach to the work you do does you credit and we have been amazed at the various skills you displayed and your ability to improvise when the occasion demanded. If we need any further work doing we will certainly let you know.
Our thanks once again.